Legal
Your privacy matters to us. This Privacy Policy explains how 1xlote collects, uses, stores, and protects your personal information when you use our platform. Please read it carefully before registering.
Our Commitment
At 1xlote, we take data privacy seriously. Here's a plain-language overview of our core privacy commitments to every Filipino player on our platform.
All data transmitted between your device and the 1xlote platform is protected using industry-standard SSL/TLS encryption. Your financial details, login credentials, and personal information are stored in encrypted form on secure servers. We conduct regular security audits to maintain the integrity of our systems.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data held by 1xlote. We honor these rights and provide clear channels for you to exercise them at any time by contacting our support team.
1xlote does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share data only where strictly necessary — such as with payment processors, identity verification providers, and regulatory authorities — and only to the extent required to deliver our services.
We use cookies and similar tracking technologies to improve your experience on the 1xlote platform, remember your preferences, and analyze platform performance. You can manage your cookie preferences at any time through your browser settings. We do not use cookies to track your activity on third-party websites.
1xlote retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and accounting obligations. Once data is no longer required, it is securely deleted or anonymized in accordance with our data retention schedule.
In the unlikely event of a data breach that affects your personal information, 1xlote will notify you and the National Privacy Commission (NPC) of the Philippines within the timeframes required by law. We maintain an incident response plan to minimize the impact of any security incident on our players.
About This Policy: This Privacy Policy ("Policy") describes how 1xlote ("1xlote," "we," "us," "our") collects, uses, discloses, and safeguards the personal information of users ("you," "your," "Player") of the 1xlote online gaming platform at https://1xlote.app. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the 1xlote platform, you consent to the practices described in this Policy.
1.1 1xlote is committed to protecting the privacy and security of your personal information. This Policy applies to all personal data collected through the 1xlote website, mobile platform, customer support channels, and any other services operated by 1xlote.
1.2 This Policy should be read alongside the 1xlote Terms & Conditions and Responsible Gaming Policy, which together govern your use of the 1xlote platform.
1.3 1xlote acts as the data controller in respect of personal data collected through the platform. As data controller, 1xlote determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
1.4 If you have any questions about how 1xlote handles your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.
2.1 1xlote collects personal data from you in the following ways: directly from you when you register an account or use our services; automatically when you interact with our platform; and from third parties such as identity verification providers and payment processors.
2.2 The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number, photograph | You / KYC provider |
| Contact Data | Email address, mobile number, home address (city/province) | You |
| Financial Data | GCash number, bank account details, transaction history, deposit/withdrawal records | You / Payment processor |
| Account Data | Username, encrypted password, account preferences, gaming history, bonus usage | You / Platform |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically collected |
| Usage Data | Pages visited, games played, time spent, click patterns, search queries | Automatically collected |
| Communications Data | Live chat transcripts, support emails, feedback submissions | You |
2.3 Sensitive Personal Information. Where required for identity verification or responsible gaming purposes, 1xlote may collect sensitive personal information as defined under the Philippine Data Privacy Act, including government-issued identification numbers. Such data is handled with heightened security measures and is processed only to the extent strictly necessary.
Note: 1xlote does not collect or store full credit card numbers. Payment card data is processed directly by our certified payment partners and is never stored on 1xlote servers.
3.1 1xlote uses your personal data for the following purposes:
4.1 Under the Philippine Data Privacy Act of 2012, 1xlote processes your personal data on the following legal bases:
5.1 1xlote does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers who process personal data on behalf of 1xlote are required to enter into data processing agreements that obligate them to handle your data securely and in accordance with applicable Philippine data protection law.
6.1 The 1xlote platform uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience, remember your preferences, and analyze platform performance.
6.2 The types of cookies used by 1xlote include:
6.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 1xlote platform.
7.1 1xlote implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
7.2 While 1xlote takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your 1xlote login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Security Tip: Enable two-factor authentication (2FA) on your 1xlote account for an extra layer of protection. Never share your password or OTP with anyone — 1xlote staff will never ask for these details.
8.1 1xlote retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with you as an individual.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 1xlote:
Request a copy of the personal data 1xlote holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where no longer necessary, subject to legal retention obligations.
Object to processing of your data for direct marketing or based on legitimate interests.
Receive your personal data in a structured, machine-readable format.
Withdraw consent for consent-based processing at any time without penalty.
9.2 To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
9.3 If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 The 1xlote platform is strictly intended for persons aged 21 years and above. 1xlote does not knowingly collect personal data from individuals under the age of 21.
10.2 If 1xlote becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately suspended, all associated data will be deleted, and any funds deposited will be handled in accordance with applicable regulations.
10.3 If you are a parent or guardian and believe that your child has registered on the 1xlote platform, please contact our support team immediately so that we can take appropriate action.
11.1 1xlote primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines — for example, cloud infrastructure providers or international payment processors — 1xlote ensures that such transfers are subject to appropriate safeguards in accordance with the Philippine Data Privacy Act.
11.2 Safeguards for international transfers may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. By using the 1xlote platform, you consent to such transfers where they are necessary to deliver our services to you.
12.1 With your consent, 1xlote may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, tournaments, and other 1xlote offers relevant to Filipino players.
12.2 You may opt out of marketing communications at any time by:
12.3 Opting out of marketing communications will not affect transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.
Responsible Marketing: 1xlote does not send unsolicited marketing to persons who have self-excluded or who have requested to be placed on our do-not-contact list. We take our responsible gaming obligations seriously in all our communications.
13.1 1xlote may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
13.2 The most current version of this Policy will always be available on the 1xlote platform. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.
13.3 Your continued use of the 1xlote platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated Policy, you must cease using the platform and may request account closure.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1xlote handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — 1xlote
Email: [email protected]
General Support: [email protected]
14.2 Our DPO and support team are available 24/7 via live chat on the 1xlote platform. We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 days.
14.3 If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
By using the 1xlote platform, you confirm that you have read and understood this Privacy Policy. This Policy was last updated in January 2026.
Play with Confidence
Now that you know how we protect your data, join millions of Filipino players who trust 1xlote for a secure, fair, and exciting gaming experience. Must be 21+ to play.